FAQs

Helpful answers

What is included?

Each listing identifies the selected item, quantity and included parts. Plants, pots, tools and other styling props are excluded unless explicitly listed.

Will it fit my plant or setup?

Check each listing and compare the shape and any supplied dimensions with your own pot, plant or equipment. A universal fit is not promised.

What does shipping cost?

Standard shipping is US$6.99 below US$50 and free at US$50 or more for supported destinations. Local-currency equivalents apply where available. Express is separate where offered.

When will my order arrive?

Processing takes up to 3 business days after payment confirmation. Transit estimates depend on the destination and selected delivery method. Check checkout and tracking information.

How do I return an item?

Contact us within 30 days after delivery for authorization and instructions. Non-quality return shipping is paid by the buyer; applicable costs for defective or incorrect items are covered by Zindrop. Approved refunds are issued to the original payment method within 7 business days, without limiting mandatory rights.

How can I get help?

Email support@zindrop.com or use the contact form. Customer Support: Available 24 hours a day, 7 days a week.